If you are seeing an error message like this after uploading a Form 16, check if you are uploading a Form 16 PDF.
ClearTax will not be able to read:
- scanned copies of Form 16s
- encrypted Form 16s
- Form 16s PDFs that are of file size 4MB or greater
The best way to go about it would be to enter details manually from the Form 16.
Submit a request if you need help filling up your tax return manually.